NOTE BOOK COMPUTERS FAQ

What all locations are covered by you?

We generally cover entire India with our Sales & Servicxe Network.

How soon I can get an appointment from you?

This entirely depends upon your schedule, as our technicians will be onsite in span of 24 hours.

If you fail to fix a problem, do you offer don’t pay guarantee?

We follow a transparent policy, in which, if our technician fails to figure out the problem with your PC, we will not charge any money from you. This goes for software and hardware issues too. However, in software issues, if our technician feels that your PC problem can only be rectified by re-installing the operating system, we will take a complete back-up of your data.

Reinstallation includes essential programs such as Email, Anti-virus, CD-Burner, Office Suite, and updated drivers. We will even reconfigure the software and your data will be reinstated.

What if I get the PC repaired from you but reinstall the Operating System myself?

In this case, you will be only charged for the primary problem-solving time that is generally the one hour rate.

What is the total cost of your 3 hour maximum billing?

Repairing a PC is cheaper than buying a new one. We host some of the best technicians who are industry certified and hold experience with all top PC brands, types of computers, and software. In case, we take 10 hour to repair your PC, you won’t be charged more than 3 hours. We make sure that not just your data is recovered and reinstalled but also your PC is updated with drivers and essential software.

If the repair exceeds over 3 hours and you want us to reinstall all your games and other non-essential software, you will be charged INR 300 per hour at a discounted rate. And they should be installed at our office only. For all off-site repairs, we provide free pickup and delivery service.

How do only you offer 3 hours maximum billing?

Laptop-medic.com is one of the best and reputed companies housing industry certified technicians. Our technical team is capable of working in large corporate environments and on all computers and software makes, models, brands, and configurations.

How much time you take to repair an average problem

Diagnostic Services

Hardisk Repair

Data Backups

Smd Rework Stations

Can you tell me different kinds of custom systems offered by you? How will I be benefited by buying them from you rather than from Dell or Compaq?
komals.net offers custom systems based on your specific needs and requirements. We are specialized in providing support for all the systems supplied by us. We work differently from Dell or Compaq, as we offer not just the best price but also the best service. You don’t have to make numerous cold calls to us for one repair.
Is you repair guaranteed? If yes, how long?
Yes, all our repairs are guaranteed and for 45 days at a stretch.
Any other services provided by you? Who can avail those services?
We offer varied services ranging from Internet sharing & installation (Cable & DSL), firewall installation, VPN setup, networking & device sharing to cabling & others. You can browse through our website to know services provided by us. We provide services to both residential & business client.